Turn Every AI Agent Conversation Into Business Intelligence
In-depth conversational AI analytics and insights, tailored for every role, workflow, and exact business questions your team needs to act on.
In-depth conversational AI analytics and insights, tailored to the exact business questions your team needs to act on.
Integrates with the world's most powerful API's, platforms and systems.
Revenue Growth
15%
Higher sales win rates
Customer Experience
69%
Improvement in service quality scores
Operational Efficiency
90%
Reduction in manual documentation
Conversation Intelligence for the Agentic AI Era
Enable stakeholders across your organisation to access conversational intelligence independently while maintaining complete control over data security, privacy, and regulatory compliance.
Eliminate Manual Analysis Work
AI agent and human voices transcribed, AI chat structured, all interactions analysed automatically without manual effort.
Do you have a timeline for this transition?
We want to start in Q3.
Operate Without Dependencies
Generate reports, extract custom data, personalise transcript templates and access insights whenever needed, no technical teams required.
Conversion Rate
28.4%
Never Lose Visibility as Volumes Grow
Process hundreds of conversations daily, analyse hundreds of thousands annually while maintaining complete visibility regardless of volume.
Key Moments
User is concerned about scalability issues.
Current tech stack: Office 365 and Teams.
Organization size: 100-170 employees in FS.
Meet Mika, your conversation intelligence AI agent
Mika does the work no team has time for — analysing every call or chat interaction in depth and surfacing the intelligence your business needs to act.
Effortless Implementation. Powerful Integration
Turn voice and chat AI agents' conversations into structured intelligence, fully aligned with your business goals and seamlessly embedded into your workflows and systems.
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INBOUND
HMAC-SHA256 Webhooks, API, CLI, MCP
VOICE AI
Transcriptions & audio recordings from voice-based AI interactions
CHAT AI
Transcriptions from chat-based AI conversations & sessions
HUMAN TO HUMAN
Transcriptions & recordings from live agent and customer conversations
AI AGENT TO AI AGENT
Automated interactions & logs between AI agents
AI Conversation Intelligence Layer
OUTBOUND
HMAC-SHA256 Webhooks & API
CRM
Structured data automatically pushed to your CRM system
REPORTING
On-demand exportable reports generated from processed data
NOTIFICATIONS
Real-time alerts & updates sent to communication platforms
DATA WAREHOUSE
Structured data synced directly to your data warehouse
How It Works
From integration to intelligence in three simple steps.
Connect your data
- Integrates via webhooks or API instantly
- Ingests conversation data from any platform
- Pushes structured intelligence to your CRM
Get Insights & Analytics
- Custom dashboards for custom metrics
- Ask Mika any questions from your data
- Not just what happened, but why
Report & Act
- Let Mika generate reports and share them
- Notify team members on event triggers
- Act fast, confidently and on evidence
End the build-versus-buy debate
Eliminate the choice between inadequate off the shelf solutions and resource-intensive internal development.
Off The Shelf Generic solutions | Internal Build Custom development | Mikado AI Best of both worlds | |
|---|---|---|---|
| Insights & Analytics | Generic | Custom | Custom |
| Deployment | Instant | Slow (6–12 months) | Rapid |
| Time-to-Value | Delayed value | Delayed | Immediate impact |
| Operational Requirements | Low | High & ongoing | None |
| Control | Restricted | Full | Full |
| Integrations | Rigid | Compatible | Fully seamless |
Security & Compliance
Enterprise security protocols
Operational Reliability
99.9% uptime SLA
Seamless Integrations
With your existing systems